Privacy Policy
Last updated: 26 October 2026
Who We Are and Our Role as Data Controller
bizluxar operates as the data controller for personal data processed through our website and services. We are a United Kingdom based provider of professional media feed solutions including video operations, live signal management, content distribution, camera work and high-quality feed creation for news and broadcasting. Our registered address is 200 Gray's Inn Road, London, WC1X 8XZ, United Kingdom. For any privacy related enquiries please contact us at [email protected] or by telephone on 020 7833 3000.
Scope of This Privacy Notice
This notice applies to all visitors to our commercial website, individuals who submit enquiries via our contact form, users who engage with our media feed services and any other persons whose personal data we process in the course of our United Kingdom operations. It covers data collected online, through forms and during the provision of professional video and broadcasting support services.
Categories of Personal Data and Sources
We collect contact details such as name, email address and telephone number when you use our contact form. Usage data including IP address, browser type and pages visited are obtained automatically through server logs. Professional information such as job title or organisation may be provided when you request services related to live signal management or content distribution. Data is sourced directly from you, from our analytics tools and from third party service providers that support our broadcasting operations.
Purposes of Processing and Legal Bases
We process your data to respond to enquiries about our video operation and feed management services on the basis of legitimate interest. Contractual necessity applies when we deliver live signal management or content distribution to clients. Compliance with legal obligations requires us to retain certain records. Consent is obtained where we use non-essential cookies or send marketing communications about new camera work offerings. Each purpose is matched to its specific legal basis under UK GDPR and the Data Protection Act 2018.
Whether Providing Data Is Required
Supplying contact information through our form is voluntary yet necessary for us to reply to requests for professional media feeds. Failure to provide required details may prevent us from delivering live signal management services or fulfilling broadcasting contracts. You may still browse the site without submitting personal data, although some interactive features will be unavailable.
Cookies and Similar Technologies
Our site uses cookies and similar tracking technologies to enable essential functions and improve user experience. A separate Cookie Policy explains the categories of cookies employed and how to manage your preferences. Please refer to that document for full details on our use of these technologies in line with PECR requirements.
Processors, Recipients and Legal Disclosures
We engage service providers such as hosting companies, analytics platforms and professional video support contractors who act as processors under contract. Personal data may be disclosed to regulators or law enforcement where required by law. Categories of recipients include IT support firms, payment processors for commercial services and legal advisers. All processors are bound by appropriate data processing agreements.
International Transfers and Safeguards
Some of our processors are located outside the United Kingdom. Where personal data is transferred internationally we rely on UK adequacy regulations or standard contractual clauses approved by the Information Commissioner’s Office to ensure an adequate level of protection.
Retention Periods and Criteria
Contact data submitted via forms is retained for up to two years after the last interaction unless a longer period is required for contractual or legal reasons. Usage logs are kept for twelve months. Data related to active broadcasting contracts is retained for the duration of the contract plus six years to meet statutory accounting obligations. Retention criteria include legal requirements, ongoing service needs and legitimate business interests.
Security and Data Minimisation
We implement appropriate technical and organisational measures including encryption, access controls and regular security reviews to protect personal data. We minimise the data we collect to what is strictly necessary for each purpose. No security measure can be guaranteed to be completely effective and users should take reasonable precautions when transmitting information.
Your Data Subject Rights
Under UK GDPR you have the right to access, rectify, erase, restrict processing, port data and object to processing. You may exercise these rights by contacting [email protected]. We will respond within one month and may request identification to verify your request.
Right to Withdraw Consent and Object to Marketing
Where processing is based on consent you may withdraw it at any time by emailing [email protected] or using unsubscribe links in communications. You have an absolute right to object to direct marketing and to profiling for marketing purposes. Withdrawal of consent does not affect processing that occurred prior to withdrawal.
Right to Complain to the Supervisory Authority
If you are dissatisfied with our handling of your personal data you may lodge a complaint with the Information Commissioner’s Office, the UK supervisory authority. Contact details and procedures are available on the ICO website.
Children and Age Restrictions
Our services are intended for professional users in the broadcasting and media industry. We do not knowingly collect personal data from individuals under the age of eighteen. If we become aware that data from a child has been collected we will delete it promptly.
Automated Decision-Making and Profiling
We do not engage in automated decision-making or profiling that produces legal or similarly significant effects. Simple analytics are used only to understand website usage and improve service delivery.
Changes to This Policy
We may update this privacy policy to reflect changes in law or our practices. The last updated date appears at the top of the page. Continued use of the site after changes constitutes acceptance of the revised policy.